customer help

How To Find Your Bangle Size

Written by Daena
30.10.2023, 11:56

Are you shopping for a bangle for yourself or a loved one? Our helpful guide will walk you through finding the right bangle size for you. There are 3 ways to measure bangle size: 1. Measure your hand circumference to get the right-sized closed bangle If you’re looking at buying a closed bangle, e.g. one without a hinge or without an opening, you will need to …


how to prevent jewellery tarnishing: anti-tarnish bags

Written by Daena
16.06.2022, 10:53

are you still storing your favourite jewellery on jewellery stands or in trinket dishes? you’re probably finding that your pieces are tarnishing quickly, but we’ve got a new, affordable storage solution that will prevent this from happening. say hello to our brand new Intercept™ anti-tarnish bags, designed to protect your jewellery from tarnishing and keep it shining bright for longer. how do they work? the …


how to care for your necklaces

Written by sarah h
28.04.2022, 14:38

For thousands of years, chains have been the ultimate fashion accessory to hold a pendant, make a statement, and simply accessorise. But it’s important to take care of the pieces in your collection so that they will stand the test of time. Here are some of our tips for looking after your chain necklaces to keep them sparkling and prevent any breakages: 1. avoid wearing …


4 tips to care for your silver jewellery this summer

Written by Daena
01.07.2021, 17:19

You should always take care of your jewellery, but in the summer time your favourite sterling silver pieces need a little extra TLC. Here are all the necessary steps to keep your silver jewellery sparkling all summer long! 1. avoid wearing your jewellery at the beach Sterling silver is a relatively soft metal so beach sand, bits of shells, pebbles, and the salt in ocean …


how to clean gold plated jewellery

Written by Daena
28.05.2021, 13:28

Gold plated jewellery is a great affordable alternative to solid gold, however it is important to look after it properly to keep it looking its best for as long as possible. Here are our tips on preventing tarnishing and cleaning your gold plated jewellery: tips for looking after your gold plated jewellery The best way to look after your gold plated jewellery is to take …


how to take your fingerprint for fingerprint jewellery

Written by Daena
08.01.2021, 12:50

Our range of bespoke fingerprint pieces are as unique and personal as jewellery gets. We can capture the unique shapes and swirls of a loved one’s true fingerprint in jewellery that can be treasured. This guide will take you through how to obtain the best quality and most accurate prints for us to use for your chosen bespoke piece. What you’ll need: Sticky tape A …


medical ID jewellery: things to consider

Written by Daena
19.08.2019, 11:00

Medical ID’s such as bracelets and necklaces are are often worn by people with allergies, diabetes, and other medical conditions, as recommended by doctors and other healthcare professionals. You can spot a medical ID on someone as it will generally have the above symbol on it (the staff of Asclepius). choosing a medical ID A medical ID is probably the most important piece of jewellery …


glossary: jewellery measurement terms

Written by Daena
01.07.2019, 11:00

Unless you work with jewellery or are an avid jewellery buyer, you may not know what curb height means, nor what Ga stands for. These two terms are used when it comes to measuring different types of jewellery, and we use them here at jewellerybox so you can get a better idea of what your item will be like in real life. | Curb Height …


8 Essential Tips for Protecting Your Jewellery on Holiday

Written by Daena
10.06.2019, 11:00

If you’re planning a holiday soon, it’s important to think about how to take care of your jewellery while you’re away. Here are our top tips to keep your jewellery safe and in great condition while you’re enjoying your time off: 1. Avoid taking your valuable jewellery with you on holiday if possible. Losing expensive pieces while you’re supposed to be relaxing can be stressful. …


how we are doing our bit for the planet…

Written by Daena
22.04.2019, 10:00

We’re currently sending out up to 10,000 orders a week to customers in over 100 countries worldwide. It hasn’t always been that way, but sustainability has remained a central concern for us at jewellerybox, as we continue to embrace new technologies and fine-tune our operational efficiency. As an assay assured jeweller, we understand that our customer’s trust in our products extends to their trust in …