customer help

4 tips to care for your silver jewellery this summer

Written by Daena
01.07.2021, 17:19

You should always take care of your jewellery, but in the summer time your favourite sterling silver pieces need a little extra TLC. Here are all the necessary steps to keep your silver jewellery sparkling all summer long! 1. avoid wearing your jewellery at the beach Sterling silver is a relatively soft metal so beach sand, bits of shells, pebbles, and the salt in ocean …


how to clean gold plated jewellery

Written by Daena
28.05.2021, 13:28

Gold plated jewellery is a great affordable alternative to solid gold, however it is important to look after it properly to keep it looking its best for as long as possible. Here are our tips on preventing tarnishing and cleaning your gold plated jewellery: tips for looking after your gold plated jewellery The best way to look after your gold plated jewellery is to take …


how to take your fingerprint for fingerprint jewellery

Written by Daena
08.01.2021, 12:50

Our range of bespoke fingerprint pieces are as unique and personal as jewellery gets. We can capture the unique shapes and swirls of a loved one’s true fingerprint in jewellery that can be treasured. This guide will take you through how to obtain the best quality and most accurate prints for us to use for your chosen bespoke piece. What you’ll need: Sticky tape A …


What is an Andralok stud?

Written by Dan Farthing
14.08.2020, 15:25

Those with ear piercings tend to wear earrings every day, so we understand that it’s important you find a place where fashion and function combine. The answer might be Andralok. In the ‘70s the Andra Jewels’ team developed the Andralok fastening – with practicality in mind. Perfect for everyday wear, you’ll no longer lament the loss of a butterfly back because Andralok’s trademark lever snaps …


medical ID jewellery: things to consider

Written by Daena
19.08.2019, 11:00

Medical ID’s such as bracelets and necklaces are are often worn by people with allergies, diabetes, and other medical conditions, as recommended by doctors and other healthcare professionals. You can spot a medical ID on someone as it will generally have the above symbol on it (the staff of Asclepius). choosing a medical ID A medical ID is probably the most important piece of jewellery …


glossary: jewellery measurement terms

Written by Daena
01.07.2019, 11:00

Unless you work with jewellery or are an avid jewellery buyer, you may not know what curb height means, nor what Ga stands for. These two terms are used when it comes to measuring different types of jewellery, and we use them here at jewellerybox so you can get a better idea of what your item will be like in real life. | Curb Height …


caring for jewellery on holiday

Written by Daena
10.06.2019, 11:00

If you’re off on holiday soon – lucky you – but have you thought about how to take care of your jewellery whilst you are sunning it up? Here are our top tips to keep your jewellery safe and in pristine condition whilst you are enjoying your time away. Don’t take your valuable jewelleryIt sounds pretty obvious, but don’t take your expensive jewellery with you …


how we are doing our bit for the planet…

Written by Daena
22.04.2019, 10:00

We’re currently sending out up to 10,000 orders a week to customers in over 100 countries worldwide. It hasn’t always been that way, but sustainability has remained a central concern for us at jewellerybox, as we continue to embrace new technologies and fine-tune our operational efficiency. As an assay assured jeweller, we understand that our customer’s trust in our products extends to their trust in …


how to clean ear piercings

Written by Jas
15.04.2019, 11:00

With fashion calling for lobe to helix (ear rim), and everything in between to be pierced nowadays, it is important to look after yours to ensure they stay in great condition and don’t become infected. Preventing piercings from going wrong Make sure you get your piecing done at a licensed practitioner to ensure they have met the council’s safety and hygiene standards. Licences should be …


what counts as wear and tear?

Written by Daena
21.01.2019, 11:00

We believe that our products are not only excellent value but also of the highest quality! We do understand however that there may be the odd occasion when there may be something wrong with the item you have ordered, but unfortunately wear and tear does not mean that you can return the item back to us – so what counts as wear and tear? Generally: …