Unit A501. The Biscuit Factory 100 Clements Road London SE16 4DG GBR
020 3397 4169
Mon - Fri: 9:30am - 6pm

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If you need help with anything at jewellerybox, we're here for you!

Our help pages are your first option. You can create a new return, find out about shipping options or find the answers to our frequently asked questions. You can track your order on your jewellerybox account page.

If you still need help, we have several ways of getting in touch:

Live Chat (Available 9am-6pm Mon-Fri). You'll be chatting to a real human, not a robot. Click the button in the bottom left of the screen.

Contact Form: We aim to reply the same working day

Email: [email protected]

Phone: (Available 9am-6pm Mon-Fri): 020 3397 4169

Post:

jewellerybox ltd
unit a501 The Biscuit Factory
100 Clements Road
London SE16 4DG
United Kingdom

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