How can we help?

If you need help with anything at jewellerybox, we're here for you!

Our help pages are your first option. You can create a new return, find out about shipping options or find the answers to our frequently asked questions. You can track your order on your jewellerybox account page.

• Returns
• Shipping Details
• Order Tracking
• Frequently Asked Questions
• About Us
• Same Day Shipping Info
• Ring Size Guide

If you still need help, we have several ways of getting in touch:

Live Chat (Available 9am-6pm Mon-Fri). You'll be chatting to a real human, not a robot. Click the button in the bottom left of the screen.

Contact Form: We aim to reply the same working day

Email: [email protected]

Phone: (Available 9am-6pm Mon-Fri): 020 3397 4169

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