uk delivery information
Christmas Shipping Dates
|First Class Shipping, Free Shipping & Tracked 24||Friday 20th December, 4pm|
|Special Delivery||Monday 23rd December, 4pm
(last chance to get your order by christmas!)
Free UK Shipping when you spend more than £10!
(£1.55 for UK first class shipping when you spend less than £10)
|First Class Shipping||£1.55||
|special delivery - saturday guaranteed||£10.95||
|same day - london only||£12.00||
our dispatch promise:
- same day dispatch on all orders placed before 4pm monday - friday (*excludes engraving unless purchased with next day delivery, when it would be prioritised & dispatched the same day)
- uk next working day delivery available on all orders. order before 4pm monday - friday
- same day delivery we also offer a same day delivery service in london for just £12, when you order before 4pm monday-friday. if you wish to use this service please call us on 02033974169 for more details
- questions? get in touch.
details of all the delivery options are below. If you have any questions please just drop us a call or send us an email.
if an order is placed before 4pm we will aim to dispatch the same working day.
please note that the only uk service that has a guaranteed delivery time is special delivery. if you need your order urgently then we advise you give us a call to let us know this and we'll do all we can to get it out in the next post by the fastest method.
special delivery - next working day before 1 pm
1st class (recorded) - 1-3 working days
if you're ordering in the uk and would like to insure your item in the post, please choose special delivery. please note that this will require a signature on delivery. if you know that nobody will be in to sign for the parcel, then you can choose to have the order delivered to an alternative address.
guaranteed delivery on saturday
we offer a guaranteed delivery service on saturdays for orders placed on friday, however you need to call or email before ordering to confirm availability. the service costs £3.50 in addition to the standard next working day delivery charge.
free delivery promotion
from time to time we may run free delivery promotions. customers will be notified of this on the homepage and any such promotion will automatically apply when you order goes over the threshold.
bank holiday & closures
please note we're closed for all uk (english) bank holidays and therefore delivery times will be extended around these periods. if we're closed for any other reason, a notice will be placed on this page and the checkout.
international delivery services do not have guaranteed delivery times. if you would like a better estimate of delivery times, please get in touch by email or phone and we'll do our best to help.
airmail - 3-16 working days
airmail internatonal signed for - 3-12 working days
bfpo (british forces post office)
all customers wanting to ship an order to a bfpo address should select 'bfpo' as the recipient country. please note you will also need to pick 'international signed for' as the delivery method for all bfpo address. we will forward a letter by email to confirm the recipient's status, which will need to be signed and returned before the order can be processed. if you need any more details please give us a call.