Recycle & Reward
Recycle your jewellerybox pieces at any time with free tracked postage. We’ll send you a gift voucher for up to 40% your order value*, giving old jewellery a new life.
How Does it Work?
1
Visit our Returns Portal, follow the instructions, and choose 'I Want to Recycle My Item'
2
We will send you a freepost label to send your unwanted jewellery to us.
3
Once recieved, we send out your voucher for up to 40% of the value of your jewellery
Ready to Get Started?
Fill in our returns form and choose Recycle. We'll do the rest!
Recycle & Reward – Return Rates
The percentage below is based on the original value of the product being recycled:
| Original Item Value | % Returned as Gift Voucher |
|---|---|
| £0 – £10 | 40% |
| £10.01+ | 25% |
A quick example:
Say you bought these Huggie Hoops for £110 and, a few years later, decided they weren’t your style anymore — you could recycle them with us and get a £27.50 (25% of £110 is £27.50) gift voucher to spend on something new.
What happens to jewellery sent for recycling?
When we recycle your old pieces, we are melting the metal down to turn into new jewellery. This helps reduce the reliance on mining and its environmental impact, while supporting a more sustainable, circular approach to jewellery.
What else should I know?
- Open to UK Customers Only
- The Recycle & Reward programme is available to customers who have previously purchased from jewellerybox.
- Only jewellery originally purchased from jewellerybox ltd is eligible for recycling. Proof of purchase may be required.
- The value paid to you is based on what you paid at the time of the original order (excluding shipping), not the current price of the item
- Vouchers are non-transferable, cannot be exchanged for cash, and must be used on jewellerybox.co.uk
- Gift vouchers are valid for 12 months from the date of issue.
- Jewellerybox reserves the right to amend or withdraw the Recycle & Reward programme at any time without prior notice.
- Jewellerybox is not responsible for items lost or damaged before they are received at our warehouse.
- Always use the provided Tracked48 postage label to ensure your items are covered.
- Value returned is final, and we reserve the right to refuse submissions at our discretion.