Last reviewed: 20 July 2026
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the site remember things about your visit — like what's in your basket, whether you've dismissed a message, or how you found us — and they help us understand how the site is used so we can improve it.
Below is a full list of the cookies used on jewellerybox.co.uk, who sets them, what they're for, and how long they last. We keep this list under review and update it when the cookies we use change.
Managing your preferences
When you first visit our site you'll see a cookie banner where you can accept or reject non-essential cookies. You can change your mind at any time by clicking the link below, or via the cookie icon on the site:
You can also delete or block cookies through your browser settings. Blocking strictly necessary cookies may stop parts of the site (such as the basket and checkout) from working.
Strictly necessary cookies
These cookies are essential for the site to work — they power the basket, checkout, security and your cookie preferences. They can't be switched off.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _shopify_essential | Shopify (our store platform) | Essential store functionality — your session, checkout information and anti-tampering security data. | 1 year |
| cart | Shopify | Remembers the contents of your shopping basket. | 2 weeks |
| cart_currency | Shopify | Remembers the currency of your basket (e.g. GBP) so a new basket starts in the same currency after checkout. | 2 weeks |
| localization | Shopify | Remembers your country so prices, delivery and currency are shown correctly. | 2 weeks |
| discount_code | Shopify | Carries a discount code from a link you clicked through to the checkout. | Until you close your browser |
| _shopify_test | Shopify | Briefly checks that your browser can accept cookies. Stores no personal data. | 1 minute |
| _tracking_consent | Shopify | Stores your privacy preferences for the regions where privacy rules apply. | 1 year |
| shopify_pay | Shopify (Shop Pay) | Keeps you signed in to Shop Pay if you use it, so your next checkout is faster. | 1 year |
| login_with_shop_finalize | Shopify (Shop Pay) | Used briefly while signing in with Shop. | 5 minutes |
| CookieScriptConsent | Cookie Script (our consent banner) | Records which cookie categories you've accepted or rejected, so we don't ask you again and can respect your choices. | 3 months |
| __apex_test__ | Site scripts (technical) | An empty test cookie used to check at which domain level cookies can be set. Contains no data. | Until you close your browser |
Analytics & performance cookies
These cookies help us understand how people use the site — which pages are popular, where visitors come from and where they get stuck — so we can improve it. The information is aggregated and doesn't directly identify you.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _shopify_y | Shopify | Recognises a returning visitor for Shopify's own store analytics. | 1 year |
| _shopify_s | Shopify | Tracks a single browsing session for Shopify's store analytics. | 30 minutes |
| _shopify_analytics | Shopify | Supports Shopify's store analytics, in line with the consent choices you've made. | 1 year |
| _ga | Google Analytics | Distinguishes visitors so we can count visits and traffic sources. | 13 months |
| _ga_6Y8QXQ242E | Google Analytics | Keeps track of your browsing session for our Google Analytics property. | 13 months |
| _clck | Microsoft Clarity | Recognises a returning visitor for Clarity, which shows us anonymised heatmaps and session recordings of how the site is used. | 1 year |
| _clsk | Microsoft Clarity | Links the pages you view in one visit into a single Clarity session recording. | 1 day |
Marketing cookies
These cookies are used to measure how well our advertising works and to show you more relevant ads and messages. They're only set if you accept marketing cookies in the banner.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _shopify_marketing | Shopify | Supports marketing attribution and reporting for our store, in line with your consent choices. | 1 year |
| _fbp | Meta (Facebook & Instagram) | Identifies your browser to Meta so we can measure our Facebook/Instagram advertising and show relevant ads. | 3 months |
| maestraDeviceUUID | Maestra (our marketing platform) | Identifies your device so we can personalise emails, offers and on-site messages. | 13 months |
| directCrm-session | Maestra | Stores session information for the Maestra marketing platform. | 13 months |
Functionality cookies
These cookies power optional features that make the site nicer to use, like live chat and wishlists.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| twk_uuid_595112f850fd5105d0c82bda | Tawk.to (live chat) | Recognises you as a returning visitor in our live chat, so conversations can carry on where they left off. | 6 months |
| TawkConnectionTime | Tawk.to | Keeps your live chat connection alive during a visit. | Until you close your browser |
| swym-session-id | Swym (wishlist) | Keeps track of your wishlist session so items you save are remembered. | 30 minutes |
Third parties
Some of the cookies above are set by third-party services we use. You can read more about how each of them handles data:
Shopify · Google Analytics · Meta · Microsoft Clarity · Tawk.to · Swym · Maestra · Cookie Script
Questions?
If you have any questions about how we use cookies or your personal data, please get in touch via our contact page, or see our privacy policy for full details of how we look after your information.